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Education

Learn From Expert Industry Speakers

Education & Training for RSA’s & Owners

This year we will be expanding our focus on training by bringing in multiple guest speakers to host a broad menu of breakout sessions. Expand your knowledge on four different industry themes, each one will help navigate through a different topic to give you the most expansive learning experience we have to offer!

Keynote Speaker: Bill Anderson

Chief Executive Officer at Karndean Designflooring

He will be joining us during our General Session to discuss his outlook for the flooring industry in 2026, solutions to industry supply chain challenges, and the continued path forward between Karndean and Alliance Flooring.

We will have 4 different rotating Breakout Session rooms, each with their own theme:

Retail Sales Training

These sessions will give retailers the tools to confidently guide customers through the flooring selection process. Learn proven techniques for building trust, understanding customer needs, and communicating product value. Perfect for any sales team looking to elevate the in-store experience and close more sales.

Enterprise Resource Planning (ERP Systems)

Learn how Enterprise Resource Planning (ERP) systems streamline operations by connecting sales, inventory, purchasing, and financial data in one place. These sessions will highlight the key benefits of ERP, including improved efficiency, accuracy, and real-time visibility across your business. You will leave with a clear understanding of how ERP can support smarter decision-making and future growth.

New Horizons: A.I. Training & Tips

Learn how to leverage A.I. tools to work smarter, faster, and more creatively in your business. These sessions will cover practical tips, real-world applications, and easy ways to integrate A.I. into everyday workflows. Attendees will walk away with actionable insights to boost productivity and stay ahead of emerging technology trends.

Retailer Advancement

These sessions focus on helping retailers strengthen their product knowledge, sharpen their marketing approach, and overall business performance. Attendees will learn practical strategies to better position products, reach customers more effectively, and drive sustained growth. Ideal for retailers looking to level up their competitive edge.

Guest Speakers

New Horizons

A.I. Training

& Tips

Using A.I. for Your Business

Peter will be giving a two-part session. His first session will be about A.I. basics and how it differs from conventional software in the industry. His second session dives deeper into A.I., with a focus on how to combine A.I. with existing systems to create real value in optimization and forecasting.

Creating Customer Experiences That Convert w/ A.I.

In his first session, Adam will identify key A.I. tools and in the second, you will learn to implement data-driven personalization strategies using customer behavior, preferences, and past purchases to increase engagement, satisfaction, and revenue.

Retail

Sales

Training

Using DISC to Increase Sales

In John’s two-part session, he will go over Increasing Sales by Understanding Human Behavior before discussing Practical Sales Applications Using DISC in his second session.

Previous Customer, New Sale

Your best source of new business isn’t a lead from the internet; it’s the customer who already bought from you. Learn how to unlock the full value of your customer base and grow your business without spending more on advertising.

Retailer

Advancement

Sell Hardwood with Confidence

Dive deep into the world of Hardwood with experts from the NWFA. They will share their insights into the category as well as their outlook for 2026. Learn how to best sell the natural beauty of real hardwood and manage consumer expectations.

Breaking Through the Noise

Consumers make choices based on a variety of factors. In the retail floor-covering market, the goal is to provide an experience and product that captures their business and creates repeat business. Learn how to differentiate your business from other competitors.

Boost Sales w/ Strong Financing

Just having a credit program isn’t enough. You have to learn how to actively use it to your advantage in your sales process. If you’re ready to learn how to create real retail loyalty and increase sales with financing, be sure to attend this session.

Enterprise

Resource

Planning

Floorzap Training

For those who have already adopted Floorzap, this session will help you learn more about using this software to help you better manage your leads, learn to use scheduling, how to get accurate job costing to protect your margins, and more.

QFloors Training

QFloors trainers will enhance your knowledge of the software, enabling you to operate your business with greater efficiency. They’ll talk about new features, and answer any questions you may have.

Alliance Central New Features

Rob will be presenting new tools for members to check and audit the details of their Alliance Rebates and compare them against real sales data as well as new enhanced reporting tools.