Keynote Speaker: Bill Anderson
Chief Executive Officer at Karndean Designflooring
He will be joining us during our General Session to discuss his outlook for the flooring industry in 2026, solutions to industry supply chain challenges, and the continued path forward between Karndean and Alliance Flooring.
Lunch & Learn: Doug Jackson
Chief Executive Officer at CALI Floors
He will be joining the Sunday lunch and learn session to discuss the benefits of CALI Floors products along with industry topics to help better your store.
We will have 4 different rotating Breakout Session rooms, each with their own theme:
Retail Sales Training
These sessions will give retailers the tools to confidently guide customers through the flooring selection process. Learn proven techniques for building trust, understanding customer needs, and communicating product value. Perfect for any sales team looking to elevate the in-store experience and close more sales.
Enterprise Resource Planning (ERP Systems)
Learn how Enterprise Resource Planning (ERP) systems streamline operations by connecting sales, inventory, purchasing, and financial data in one place. These sessions will highlight the key benefits of ERP, including improved efficiency, accuracy, and real-time visibility across your business. You will leave with a clear understanding of how ERP can support smarter decision-making and future growth.
New Horizons: A.I. Training & Tips
Learn how to leverage A.I. tools to work smarter, faster, and more creatively in your business. These sessions will cover practical tips, real-world applications, and easy ways to integrate A.I. into everyday workflows. Attendees will walk away with actionable insights to boost productivity and stay ahead of emerging technology trends.
Retailer Advancement
These sessions focus on helping retailers strengthen their product knowledge, sharpen their marketing approach, and overall business performance. Attendees will learn practical strategies to better position products, reach customers more effectively, and drive sustained growth. Ideal for retailers looking to level up their competitive edge.
Guest Speakers
New Horizons
A.I. Training
& Tips
Using A.I. for Your Business Pt. 1 & Pt. 2
Pt. 1: 3:30-4:30pm
Pt. 2: 4:30-5:30pm
Cibolo Ballroom 3
Peter will be giving a two-part session. His first session will be about A.I. basics and how it differs from conventional software in the industry. His second session dives deeper into A.I., with a focus on how to combine A.I. with existing systems to create real value in optimization and forecasting.
Boost Your Sales Team & Profits with A.I.
10-11am & 11am-12pm
Cibolo Ballroom 3
A.I. is revolutionizing the way flooring stores operate — and store owners who embrace it now will gain a competitive edge. Lisbeth will share practical ways to implement A.I. to transform how your salespeople work, help your store sell more floors while saving time, reduce mistakes, and improve customer satisfaction.
Retail
Sales
Training
Using DISC to Increase Sales Pt 1 & Pt 2
Pt. 1: 10-11am & 11-12pm
Pt. 2: 1:30-1:30pm & 2:30pm-3:30pm
Cibolo Ballroom 2
In John’s two-part session, he will go over Increasing Sales by Understanding Human Behavior before discussing Practical Sales Applications Using DISC in his second session.
Previous Customer, New Sale
3:30-4:30pm & 4:30-5:30pm
Cibolo Ballroom 2
Your best source of new business isn’t a lead from the internet; it’s the customer who already bought from you. Learn how to unlock the full value of your customer base and grow your business without spending more on advertising.
Retailer
Advancement
Sell Hardwood w/ Confidence
10-11am & 11am-12pm
Cibolo Ballroom 4
Dive deep into the world of Hardwood with experts from the NWFA. They will share their insights into the category as well as their outlook for 2026. Learn how to best sell the natural beauty of real hardwood and manage consumer expectations.
Breaking Through the Noise
3:30-4:30pm
Cibolo Ballroom 4
Consumers make choices based on a variety of factors. In the retail floor-covering market, the goal is to provide an experience and product that captures their business and creates repeat business. Learn how to differentiate your business from other competitors.
Boost Sales w/ Strong Financing
1:30-2:30pm & 2:30-3:30pm
Cibolo Ballroom 4
Just having a credit program isn’t enough. You have to learn how to actively use it to your advantage in your sales process. If you’re ready to learn how to create real retail loyalty and increase sales with financing, be sure to attend this session.
Enterprise
Resource
Planning
Floorzap Training
1:30-2:30pm & 2:30-3:30pm
Cibolo Ballroom 1
For those who have already adopted Floorzap, this session will help you learn more about using this software to help you better manage your leads, learn to use scheduling, how to get accurate job costing to protect your margins, and more.
QFloors Training
3:30-4:30pm & 4:30-5:30pm
Cibolo Ballroom 1
QFloors trainers will enhance your knowledge of the software, enabling you to operate your business with greater efficiency. They’ll talk about new features, and answer any questions you may have.
Flooring OS Training
10-11am & 11-12am
Cibolo Ballroom 1
He will introduce you to the Flooring OS system. It prioritizes data velocity, harnessing the power of AI to provide real-time insights and streamline your operations.
